At Instory.in, we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our fashion e-commerce web app. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information when you use our web app:

Personal Information: Includes your name, email address, password, and other relevant data you provide when registering or making a purchase.

Authentication Information: We use Clerk for authentication, collecting your email address and password, or Google login information.

Order Information: Payment and shipping information to process and deliver orders.

Browsing Information: Non-personal information such as IP address, browser type, device information, and browsing behaviour.

How We Use Your Information

We use your personal information for the following purposes:

To authenticate and secure your account using Clerk’s authentication services.

To process orders, deliver products, and handle returns or customer service requests.

To personalize your shopping experience and recommend products.

To send transactional emails and marketing emails (if you’ve opted in).

To improve our website, services, and user experience through analytics.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Service Providers: Such as Clerk for authentication and payment processors for handling transactions.

Legal Obligations: If required by law, we may disclose your information to comply with legal processes or protect our rights.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Clerk provides secure authentication methods, and we use encryption and secure payment gateways to safeguard your data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, improve site performance, and analyze usage patterns. You can choose to disable cookies through your browser settings, but this may affect certain features of our web app.

Your Rights

You have the right to:

Access and update your personal information.

Request the deletion of your account and personal data.

Opt-out of receiving marketing emails at any time by following the unsubscribe link.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will notify you via email or through a notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Simode Wear Private Limited
Email: support@instory.in
Address: D 74, opposite plot no. 317, phase 6, sector 37, Gurgaon, Haryana-122001